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CÉRGE

AT WYNACTIVE

December 15, 2023

WELCOME TO WYNACTIVE, CÉRGE

Supporting Access & Inclusion across Wyndham City Council we are excited to announce our partnership with WynActive to bring inclusion to the forefront and support a healthy and active community for all people.
Cérge is an app with a set of companion technologies that allows individuals living with a disability to feel comfortable and supported when coming to one of our three centres. The Cérge companion app allows guests to send a notification to the centre, notifying our team of their upcoming arrival and providing any need-to-know information about their disability.
Supporting Access & Inclusion across Wyndham City Council we are excited to announce our partnership with WynActive to bring inclusion to the forefront and support a healthy and active community for all people.
The Cérge Companion App stands at the ready to support an inclusive customer service experience and supported by the Cérge Companion Website for each venue to “know before you go”.
Each WynActive venue now including a new suite of accessibility tools including:
  • Visual Story & Sensory Guide
  • Access Guide
  • 360o Virtual Tour
  • Audio Guide powered by A.I.
  • Keyword Signboard
  • Digital Communication Board
Links to each Companion Website can be found below OR WynActive website, to ensure prioritising guests with disability is at the forefront.
We are looking forward to introducing this new level of customer service and inclusion to the local communities surrounding AquaPulse, Eagle Stadium and Werribee Outdoor Pool.

Cérge @ AquaPulse

Cérge @ Eagle Stadium

Cérge @ Werribee Outdoor Pool

SERVICE ANNOUNCEMENT:
From Monday 11 November to Tuesday 3 December (inclusive), the AquaPulse Health Club will be closed for upgrades and a re-fresh. During this time GOLD MEMBERS is advised to use Eagle Gym. All pools will be running as normal. Members to enter through to the MAIN ENTRANCE. We thank you for your patience and understanding. Please visit the maintenance page for more info.

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