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AquaPulse | Eagle Stadium | Werribee Outdoor Pool

the General Terms and conditions

1. Medical
1.1 Our employees and contractors, unless we give you written notice otherwise, hold no medical qualifications; and
1.2 You authorise us to obtain medical/ambulance assistance for you in the case of an accident or emergency involving you and agree to reimburse us on demand for all costs we incur in obtaining such assistance.
2. Programs and activities run by third parties
From time to time third parties may, at your request, provide goods and services to you at the Facility. You acknowledge and agree that:
2.1 All third party providers must have entered a hire agreement with WLS before services are provided
2.2 WLS are not responsible for any such goods or services;
2.3 You must pay these providers directly for any such goods or services; and
2.4 WLS are not liable to you for any claim (including any action, proceeding, debt, demand, cost or expense) resulting from the provision of such goods and services to you.
3. Emergencies and natural disasters
3.1 WLS may be required to use all or part of the Facility during emergencies and natural disasters, including to provide and coordinate support for those affected by bushfires or heatwaves. You may not be able to access or use all or part of the Facility during these periods.
3.2 WLS will use reasonable endeavours to provide you with written notice of any Emergency Period in accordance with clause 3.3
3.3 WLS may cancel any service during an Emergency Period.
4. Our Liability:
4.1 WLS accepts no liability or responsibility to you for any claim (including any action, proceeding, debt, demand, cost or expense) by you in relation to:
(a) your access and use of the Facility;
(b) your use of any equipment at the Facility; and
(c) the loss of any of your property at the Facility (irrespective of whether the property is stored in a locker or not).
4.2 In addition, we give you no warranty or assurance that use of the Facility might cause you to achieve any result that you may intend, whether that result is made known to us or not.
5. Disputes or Complaints
5.1 If a dispute arises or you have any complaints about the Facility or external premise or us, please give us written notice of the dispute or complaint.
5.2 We will meet with you as soon as possible to discuss and endeavour to resolve the dispute or your complaint.