Public Update – 3 August 2020

Stage four Restrictions – Melbourne 

 introduction of stage four COVID-19 Restrictions

The Premier and Victorian Chief Health Officer announced Stage 4 Restrictions for Metropolitan Melbourne from midnight 2 August 2020. WynActive sites, including AquaPulse and Eagle Stadium, will remain CLOSED in compliance with the Restrictions until at least 13 September. Werribee Outdoor Pool also remains closed under these restrictions. All payments have been suspended and no charges will be applied.

The health and wellbeing of our customers is our highest priority. We ask that you also respect our team members during this time.

We appreciate your understanding and thank you for your patience.


Find Your 30, Do It Your Way’, is the latest collaboration between Wyndham City and WynActive. The aim is to inspire everyone within the community to complete 30 minutes of activity each day, when, where and how it suits you. Do it your way!

Current Covid-19 Restrictions for VICTORIA

Key points

  • Restrictions are changing to slow the spread of coronavirus in Victoria.
  • Stage 4 restrictions are in place from 6pm on Sunday 2 August for metropolitan Melbourne.
  • Stay within 5km from home for shopping and exercise.  Use the map on the Department of Premier and Cabinet website to see how far you are allowed to travel from your home under the stage 4 restrictions.
  • Stage 3 restrictions will be in place from 11:59pm on Wednesday 5 August for Regional Victoria, including Mitchell Shire.
  • Everyone must wear a mask when they leave home, unless an exception applies. This is enforceable across regional Victoria from 11:59pm on Sunday 2 August.

For further information about restrictions in Victoria you can call the coronavirus hotline on 1800 675 398 and select option 2. The hotline is currently experiencing high call volumes and callers are encouraged to use the call back function.

Metropolitan Melbourne – Stage 4 restrictions

From 6pm on Sunday 2 August, restrictions are changing for metropolitan Melbourne. Metropolitan Melbourne is moving to Stage 4 Restrictions. The definition of metropolitan Melbourne is based on the Planning and Environment Act 1987 which sets out the local government areas that form metropolitan Melbourne, and will not include Mitchell Shire for the purposes of the Stage 4 curfew or travel restrictions.

These changes are being introduced to reduce the number of people leaving their homes and moving around Victoria.  

From 2 August, a curfew will be in place in metropolitan Melbourne. Curfews will be in operation from 8pm to 5am every evening, with people only allowed to leave their house for work, and essential health, care or safety reasons.

From 5am – 8pm, you can only leave your home for one of the following four reasons:

Necessary goods and services:

  • To shop for necessary goods and services.
  • You can only travel up to 5km from your home. You should stay as close to your home as possible, for example shopping at the nearest supermarket. For some people the nearest goods and services will be more than 5km away. In this situation you may travel beyond 5km to the nearest provider.
  • Only one person per household can leave home to get necessary goods and services and only once a day (this means you can’t do multiple shopping trips in a day). You should limit the time you spend away from home. If you are unable to leave home because it would mean leaving a young child or at-risk person at home unattended then they may accompany you.


  • You can leave home to exercise but there are limits:
  • You must not travel more than 5km from where you live to exercise.
  • You can exercise with one other person you live with or a friend or family member, as long as neither of you travel more than 5km from your home. Please use common sense and limit the number of people you see in person right now. It is safer to connect with friends and family using phone calls, social media and video calls. If you are exercising with someone else, you should keep 1.5 metres distance between you. Don’t hug, kiss or shake hands.
  • You must limit your exercise to once a day and for only one hour.
  • If you are a parent or guardian who is caring for a young child or someone who cannot be left unattended then they may accompany you.

Care and health care:

  • You can leave home to receive health care or attend medical appointments. If you need to see a doctor or health care professional, you should do so. Do not put off getting medical care. Your doctor or health care professional can provide advice on how to stay safe.
  • You can leave home to care for a sick or elderly relative. If you are providing care for someone you should try to keep 1.5 metres between you when you can. Wear a face covering.
  • You can leave home to accompany someone for essential medical treatment if you are a parent, guardian or necessary support person.
  • You can take a pet to the vet.


  • If you can work from home, you must continue to work from home. Further announcements regarding workplaces will be made in the coming days.
  • Study at TAFE and university must be done remotely.


  • You can still visit an intimate partner.
  • Shared parenting arrangements, both formal and informal, can continue for children.
  • You can leave home if there is an emergency.
  • You can leave home if there is family violence, or violence by another person in the home, and you are at risk. If you are stopped by police, tell them you are feeling unsafe at home and they will help you. Safe accommodation and support for family violence is available. Call safe steps on 1800 015 188 or email safesteps@safesteps.org.au for help 24 hours a day, 7 days a week.

If you do need to leave home, you should wash your hands before you leave and when you return home. Keep at least 1.5 metres between yourself and others. Always wear a face covering, unless you have a lawful exception.

Never, ever go out if you are unwell unless it is to get tested and then you must go straight home.

If we all do this, we can protect our loved ones, friends, colleagues, health care workers and the community.

Source: https://www.dhhs.vic.gov.au/stage-4-restrictions-covid-19 (as of 4 August 2020 – information may be out of date)

Frequently Asked Questions

Who can I contact if I have further questions?

We understand there is much information to digest and understand during this phase of restrictions. If you need any help understanding this information or would like to speak to someone in person, please email us at info@westernleisureservices.com.au, private message us on Facebook or contact us on 8734 5678 between 9am to 5pm, Monday to Friday. 


Before you attend

 Our staff will not work if they’re ill.

Every staff member will be required to stay home should they have a cough, fever or any symptoms related to COVID-19. Staff will not be back at work for a minimum of three days after being symptom-free and will be required to self-quarantine for 14 days should they knowingly come into close contact with someone who has tested positive to COVID-19.

        You must stay home if you’re ill 

You are also expected to stay home if you  have a cough, fever or any flu like symptoms. We ask that you stay home for three days after being symptom free before visiting the centre. Should you  knowingly come into close contact with someone who has tested positive to COVID-19, please self-quarantine and do not visit the centre for 14 days. Where mandated by state government, we may check the temperature of all visitors as they enter the centre.

 Our staff will stay behind the screen. 

Our team are here to help you, from a safe distance. Sneeze screens have been installed at all service areas for customer and employee safety. Our team are under instruction to not leave their desk, aside from when undertaking cleaning.

 Attend your training session and then leave. 

We ask that you come to train and then you leave. As much as we love a good chat with you all, during this time we need you to get in, do your exercise and return to the safety of your home. We will all catch up for a chat over coffee when this is all over.

 Use the sanistisers every time. 

We have installed motion-activated hand sanitising stations throughout the centre so you can sanitise on arrival, during your sessions and on your way out. Please ensure you are using these at the start of your visit and at regular intervals throughout your visit.

Booking and checking in

 You must book all your visits in advance, including lap swimming and warm water pool. 

This is to make sure we don’t go over the restricted numbers for each zone and no one needs to wait in a queue for a place to become available. Bookings are made online via our booking store. 

 Checking In

When you arrive at the site, we require you to check-in, just like many restaurants are requiring. To check-in, we need your name and contact details, for your safety and the safety of others we are also asking you to let us know you are fit and healthy and haven’t travelled overseas in the past 14 days.

 Practice social distancing. 

Our staff will monitor the social distancing requirements in the centre. To help, please consider the current restrictions and keep to them so our staff don’t need to have an awkward conversation with you. To help, floor markers will indicate safe distances.

 Fewer places in group fitness classes.

There will only be a maximum of 10 places available. However we will not be restricting how many classes you can attend in a day.

Try to bring your water from home. 

The mouthpieces from all water fountains have been removed however you are still able to fill up your water bottles. We encourage you to bring fresh water in your bottle from home to avoid the need to use them at all.  

After your session

 Limited access to showers 

Showers and change rooms will be limited to use within your booking time. Social distancing and room restrictions apply. We are really encouraging you to come just for your exercise and then leave.

 Unlocking lockers  

We know the lockers sometimes play up. If your locker doesn’t open for you, please alert a safety attendant or see us at the service desk, we can unlock the lockers remotely.

 Towels and water bottles can be purchased

Our retail shop is available, and should you forget to bring your towel or water bottle we have these available for purchase, (EFTPOS only, no cash) 

We’ve made positive changes to our operations, all designed to keep our members, staff and community safe

Here are all the changes you can expect:

 High-grade disinfectant and more frequent cleaning 

We have significantly increased our cleaning regime.  This includes the use of disinfectant in all areas of the facility. Special attention will be given to the cardio equipment, weights, pin-loaded machines and all high-touch surfaces after every use. All equipment, including group fitness equipment will be cleaned between every use and further cleaning to studios and changerooms will be done daily.

 Disinfecting high-touch surfaces 

Throughout every day our safety attendant team will be disinfecting handrails, lockers, change rooms, sinks, toilets, benches, keyboards, computers and phones.

 Giving you access to cleaning products 

While we will have minimal equipment in group fitness classes, we have increased the number of wipes dispensers and will be ensuring everyone wipes down their equipment before and after every use.

Our Shared responsibility

We are committed to providing a safe and healthy environment for everyone. Please join us in helping to prevent the spread of the COVID-19 Virus

  • Maintain social distancing of at least 1.5m
  • Use sanitisers every time.
  • Wipe down equipment with every use.
  • If you are unwell or have a high temperature you must stay at home
  • you must bring your own water, towel, yoga mat & swimming aides
  • Bookings are essential, attend your booking and then leave
  • If you have any concerns about coming to WynActive, please stay home and stay safe. We will keep your membership on suspension and we hope to see your friendly faces again when you feel it’s safe for you to return.

The health and wellbeing of our customers is our highest priority. We ask that you also respect our team members during this time.

We appreciate your understanding and thank you for your patience